FAQs
If you have any other questions about the Smart Poll, apart
from the ones listed below, please feel free to contact us at
smartpoll@smartwebby.com.
Questions On Purchase
- Can you have as many polls as we want on our site at a time?
- Yes, by purchasing the Smart
Multi Poll you can display more than one poll, infact
unlimited number of polls, on your website. This product
is recommended for portal/vortal, educational and ecommerce
sites, so that invaluable feedback can be got from visitors
that view your individual pages by voting in polls related
to the content.
- Why is the Smart Poll sent to me in a zip file to my email
ID rather than being downloadable?
- The Smart Poll has been created in such a way that it
will work only for the site that it is purchased for (no
one can save your site poll and use it without a proper
license). To enable this we need to first verify that the
Site URL given to us is correct/valid and then the files
are created for the site. This can easily be automated but
we want to give that personal touch to every site that purchases
this product :-)
- Can you please tell me if it is possible to view previous
polls with the system? Additionally, do you provide full source
code to the .fla file or is it already generated and compiled
in an swf file?
- Yes, you can view previous polls from the administration
panel (through a flash interface). No data is deleted until
you do so yourself.
- The .fla is not provided as the interfaces are very basic
and can very easily be integrated into any site. Take a
look at the Usage Tips page
which gives some basic integrating tips. If you really need
to change the interface i.e. maybe with a logo in the background
we can do it for you for free! (Don't let the word out,
but for our first 20 privileged clients we are doing a little
free customization without publicizing it, please contact
us at smartpoll@smartwebby.com with your requirements to confirm on this). Plus you site
will most likely be linked too as a 'Live Smart Poll
site', so you will potentially be getting hundreds of
hits per day from our site.
Questions On Integration
Most of the questions given below relate to the MS Access version
of the Smart Poll. If you have chosen the MS SQL Server version
then there is very little chance of you not being able to install
the Smart Poll successfully :-)
- When I click 'View Current Poll' all the interfaces are just displaying "Loading....Smart Poll"?
- Click the Refresh Poll button on the 'View Current Poll'
page. If the poll doesn't show up within 2 minutes then your
Access database folder has not been given write permission
properly.If it still doesn't work then you might have made an
error in giving us your site URL. Please contact
us immediately.
- I have voted in the poll but it is not being stored in
the database?
- Your Access database folder has not been given write
permission properly. Please contact your server administrator. If it still doesn't work then please write
to us.
If you have any further questions about the Smart Poll please
feel free to contact us at smartpoll@smartwebby.com.
